Frequently Asked Questions
DustiD’ s business model is based on transaction charges. At present there are no other companies on the internet that provide a B2B solution that compares to DustiD™. The nearest example would be PayPal, who charge UK sellers a fee of between 1.4% and 3.4% of the total sale plus 20p per transaction.. we are considering a fee of approx 5-10p per requested address Our commission rates need to be sufficient to generat income that supports both fixed and variable costs, whilst delivering a net profit that offers a reasonable ROI.
Any address that we upload into your system is covered by our active address guarantee which guarantees that the address uploaded is the active address of the recipient. All registered DustiD members are routinely asked to confirm their address details. If these details are not confirmed then their Dustid account will be suspended and their address details blocked until they confirm their current address status.
To begin the trial you will need to download a few lines of code into your website. Once you have installed the DustiD button within your checkout we will credit your account with 100 hits. Any registered DustiD user that uses your website now has the option to use the “Addressless™ Mailing” feature located within your checkout which will allow them to quickly and conveniently address any item purchased using just the recipients mobile telephone number. Each address downloaded from our data centre by the gifter will decrease your hit count by one until your 100 hits are depleted. At this point you are free to purchase additional hits or you can cancel your trial account.
Because DustiD makes it easier and more convenient to address any item purchased on your site, your existing customers are more likely to increase their spending. By becoming a registered DustiD retailer you are joining an ever-expanding sales funnel from which you can potentially increase your online traffic By encouraging your existing customers to register with DustiD you are decreasing your customer acquisition costs. By adding an additional customer service tool within the checkout DustiD will help eliminate a variety of friction points that contribute to the high levels of shopping cart abandonment
DustiD will make it easier and more convenient for your customers to send surprise greeting cards or gifts to their friends and family anywhere around the world. DustiD will allow your customers to be more spontaneous, impulsive and generous with their gifting
Installing DustiD within your checkout is very simple. You can add the buttons yourself by simply copying and pasting a few lines of code into your website. A step by step guide will be included within your confirmation email.
No. during the free trial simply email us and we’ll send you details on how to remove the DustiD button from your checkout. If you continue to use DustiD after the free trial period expires again just inform us via email that you wish to cancel your end user contract and we will send you details on how to remove the DustiD button from your checkout. Any remaining credits on your account are non-refundable.